Check your car hire voucher before travelling
A voucher should make the handover easier. Read it while there is still time to correct a mismatch rather than discovering at the desk that the main driver, times or collection location are wrong.
Resolve a mismatch using When booking, licence and payment names differ. Reconcile any amount marked payable locally with What remains to pay at the rental counter? before departure.
Check identity and logistics first
Compare the main driver with the licence and payment-card holder. Then verify collection date, return date, local times, flight details, branch address and meeting instructions. Save the actual supplying company and its contact separately from the booking platform.
Identify what has been paid
Mark the amount already paid, the remaining counter payment, the deposit and any optional product bought separately. Look for an accepted booking reference, not just a payment receipt. Store an offline copy, but keep card details and other sensitive information out of shared travel group messages.
Use a three-pass voucher review
Read the voucher once for people, once for places and times, and once for money. This prevents a prominent payment confirmation from distracting you from a wrong branch or main-driver name. Save an offline copy of the final accepted version; keep outdated versions apart so you do not hand over the wrong instructions.
| Check | What to record |
|---|---|
| People | Driver, identity and cardholder |
| Journey | Branch, local times and meeting point |
| Money | Prepayment, counter balance and security |
Your practical checklist
- Match vehicle category, transmission and necessary equipment.
- Keep the cancellation terms with the voucher.
- Resolve inconsistent information in writing before departure.
The question to resolve before you proceed
Does this document confirm the reservation or only acknowledge my request?
Explore the full topic in Car hire booking: prices, timing and flexibility.
